When you’re building software, particularly a SaaS product, there’s a multitude of systems and processes that need monitoring. Being able to see that everything is running like a well-oiled machine gives you peace of mind. But it’s also crucial to know when something has gone awry so you can explore and fix any issues.
We have various alerts for developers of any critical issues with our infrastructure, but there are lots of slightly less urgent processes that we also need to monitor. For these, a TV dashboard is the perfect way to tell the team if there’s something that needs investigating during their day or week. And staying on top of core processes means we can spot any bugs before users do – rather than our support team waking up to a mountain of bug reports.