Real-time customer support dashboard

What’s this dashboard for?

This dashboard give the support team 24/7 visibility on what’s going on throughout the day.

The dashboard can be displayed on a TV.

As a manager, it will let you see how everyone is doing, especially in times of crisis. When there’s something that could affect our service, we can see it unfolding in real time and react appropriately.

Focus area

Satisfaction today, CSAT this week, customer feedback, missed calls, calls waiting

Who looks at it?


How often?

Every day

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