Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Integration & Dashboard Templates

Save hours on creating Automations and Dashboards from scratch with 100s of professionally designed templates.

Triggers, Searches and Actions

Easyflow connects simply and security to your chosen app so you can unlock powerful capabilities by:

Webhook (Trigger)

Receive instant data.

Watch Contacts (Trigger)

Triggers when a new contact is created or updated

Watch Tickets (Trigger)

Triggers when a new ticket is created or updated

Get a Contact (Search)

Gets the details of a contact

Get an Agent (Search)

Gets the details of an agent

Find Tickets (Search)

Gets a list of tickets matching the specified ticket fields

List Conversations (Search)

Retrieves a list of all conversations of a ticket.

List Tickets (Search)

Retrieves a list of all tickets

Find Contacts (Beta) (Search)

Gets a list of contacts matching the specified contact fields

List Contacts (Search)

Retrieves a list of all contacts.

List Satisfaction Ratings (Search)

Retrieves a list of all satisfaction ratings of a ticket

List Time Entries (Search)

Retrieves a list of all time entries of a ticket

Get a Ticket (Search)

Gets the details of a ticket

Find Companies (Search)

Gets a list of companies matching the specified company fields

Get a Company (Search)

Gets the details of a company

Create a Company (Action)

Creates a new company

Create a Forum (Action)

Creates a new forum

Create a Forum Topic (Action)

Creates a new forum topic

Create an Outbound Email (Action)

Creates a new outbound email

Create a Contact (Action)

Creates a new contact

Create a Ticket (Action)

Creates a new ticket

Update a Company (Action)

Updates an existing company

Update a Ticket (Action)

Updates an existing ticket with entered information

Create a Forum Category (Action)

Creates a forum category

Create a Note (Action)

Creates a new note

Create a Reply (Action)

Creates a new reply to a specific ticket

Update a Contact (Action)

Updates an existing contact

Delete a Ticket (Action)

Deletes a ticket

Delete a Contact (Action)

Deletes a contact

Connect to

1000+ Apps and Services

Explore tons of pre-built templates

Start automating common business processes immediately with tons of prebuilt templates.
You can use them as they are or customize them to suit your needs

Triggers, Searches, Filters, and Actions

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Available Datasets

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Frequently Asked Questions

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Ready to start automating?

Getting started with Easyflow is simple, secure and there's no installation required.

1. Choose your apps

Select and authorize the apps you want to sync.

2. Connect

Hundreds of prebuilt templates

3. Let it start!

Set it and forget it, Easyflow will take over from here!